Ask a child to complete a maze in an activity book. If they are the savvy sort, they will likely begin at the part marked “end” and not at the place marked “...

Most leaders are trained to say that they seek new challenges, growth, and continuous improvement. We are all habituated to say that we see conflict as an op...

Effective leadership is always part theater. This doesn’t imply fakery or playing make-believe. It means that leadership is more than being competent, knowin...

It’s hard to grow when others are watching. Even if we know that change is needed, there’s something we need to get better at, and that other people are depe...

It was 2008. The Great Recession was in full swing. An organization that was growing steadily until that point had nearly ground to a halt. It was very eerie...

Everyone wants to be a hero. This desire is deeply imprinted into our human hardwiring. In fact, throughout all of history we have told one primary story. It...

This series of articles covers the central principles of leading conflict in the workplace. Also see: Principle 1: Move Toward Fear Principle 2: There’s No N...

When I began my career as a professional educator and trainer I was young, arrogant and stubborn. Now I’m just arrogant and stubborn. One day, early in my ca...

This is the first in series of articles covering the central principles of leading conflict in the workplace. In recent articles, I talked about how to strat...